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Retention Management
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#	Item
281	Q&A A Q&A with Country Energy’s David Sherriff, General Manager Add to Reading List Source URL: www.csia.com.au Language: English - Date: 2011-04-18 01:35:18 Consumer behaviour Customer satisfaction Customer service Operational excellence Customer retention Customer experience Marketing Customer experience management Business
282	excellence customer service AUSTRALIAN EDITION #e Add to Reading List Source URL: www.csia.com.au Language: English - Date: 2013-09-19 20:00:47 Customer experience management Electronic commerce Net Promoter Customer satisfaction Customer experience Customer retention Loyalty business model Customer lifetime value Customer service Business Marketing Consumer behaviour
283	National Anti-Vivisection Policy RECORDS RETENTION POLICY I. Objective. Add to Reading List Source URL: www.navs.org Language: English - Date: 2014-07-18 12:42:25 Internal Revenue Service Business Records management Retention period Government procurement in the United States Accountability Taxation in the United States Government IRS tax forms
284	Microsoft Word - Flaherty_Current_Paper.doc Add to Reading List Source URL: www-siepr.stanford.edu Language: English - Date: 2010-11-04 18:41:59 Employee retention Recruitment Human resource management Employment Employee benefit
285	excellence customer service The Ofﬁcial Journal of the Customer Service Institute of Australia Australian issue # 22 Add to Reading List Source URL: www.csia.com.au Language: English - Date: 2011-04-18 01:34:34 Customer service Customer Customer retention Customer experience Marketing Customer experience management Business
286	Dept of Information Systems, Business Statistics and Operations Management s Dept of Industrial Engineering & Logistics Management Optimal Hiring and Retention Policies for Heterogeneous Workers Who Learn Add to Reading List Source URL: www.bm.ust.hk Language: English - Date: 2014-05-19 22:13:55 Academia Master of Business Administration Operations research Knowledge Education Wharton School of the University of Pennsylvania
287	Selecting data: what to keep, what to bin, why bother? Add to Reading List Source URL: www.lib.cam.ac.uk Language: English - Date: 2012-10-12 03:16:50 Data quality Science Telecommunications data retention Data management Geographic information system Open data
288	Record Management Service Staff Records and Personnel Management: Retention of Documentation JanuaryThis briefing provides guidance on the retention of staff records both in terms of how long records should be k Add to Reading List Source URL: www.exeter.ac.uk Language: English - Date: 2014-10-04 16:44:09 Employment Recruitment Induction programme Management Human resource management Organizational behavior
289	Research Data Management: Guidelines & Planning for Researchers Add to Reading List Source URL: www.swinburne.edu.au Language: English - Date: 2015-01-22 20:20:51 Swinburne University of Technology UK Data Archive Backup Telecommunications data retention Information Data Data sharing Hitachi Data Systems Data security Data management Data management plan
290	The Road to Customer Centricity Technology is rapidly redefining the customer relationship but more importantly it is shaping buying behaviours of the future. Bill Payne of IBM reveals how the world’s leading organisat Add to Reading List Source URL: www.horsesforsources.com Language: English - Date: 2013-02-25 20:21:01 Consumer behaviour Electronic commerce Customer experience Customer relationship management Customer base Chief customer officer Customer satisfaction Customer insight Customer retention Marketing Business Customer experience management

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